Answer the question
before the next call.
People ask about requirements, documents and the right department to contact. Your team answers similar questions repeatedly. With Qualify, we build an information service using your approved guidance.
A proposed use for your institution, with scope developed together.
Discuss implementationAn enquiry about starting a business
A founder wants to find the right advice for their plans. The service asks about the enquiry, points to relevant guidance and identifies the responsible adviser. Individual assessment remains with the specialist team.
An answer is useful when the person knows what to do next. We also check the route to forms, appointments or advice.
Give recurring questions a defined answer path
Your team maintains the sources and handles enquiries that need personal assessment. The service provides a starting point for questions your organisation has already answered in its published guidance.
Before use, we evaluate whether responses use the right sources, identify the responsible service and hand over unanswered questions.
The product fit
for this workflow
Answers from your sources
Information and routing based on approved guidance. Content, access rights and handoffs are agreed for the use case.
Prepare the
implementation together
Procurement, data protection and security requirements also apply to this use case. We agree the proposed implementation with your responsible teams and establish the necessary review points.
About AI adoptionOther workflows
in your institution
Applications and case administration
Bring information and documents together for staff to process.
Internal knowledge access
Help staff find the procedures and specialist information relevant to their work.
Internal administrative processes
Prepare recurring requests and approvals within the organisation.
Let’s start with
your use case.
Describe the process you want to improve and any requirements already established. Together, we can define a useful scope and the next steps towards implementation.
Discuss your project